2015-04-13

If your bank calls you, hang up and call them back

Important public service announcement: if you ever get a call from your bank or your payment card's security department, hang up on them, and call back via the number printed on your payment card.

I just got a call from a blocked number claiming to be my bank's security department, alerting me that my card was locked, and to press 0 to transfer to an agent for assistance. I hung up on them, and then called the number printed on my card. My bank's *actual* security department let me know they are fully aware of this ongoing phishing attempt, and thanked me for knowing not to fall for it.


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